Frequently Asked Questions

DailyPay by Alerts is a fintech platform that allows Nigerian workers to access their earned wages daily, instead of waiting until month-end.

Yes, DailyPay is completely free for employees. There are no interest charges, hidden fees, or subscription costs.

Set up your employment info and we’ll send a mandate to your employer for approval. Once approved, you can access your pay anytime.

Yes, we use bank-level security protocols, including 256-bit SSL encryption and are fully compliant with Nigerian financial regulations. Your personal and financial data is completely protected.

Your DailyPay account remains active. You can simply update your employment details, or you can close your account at any time.

Any Nigerian worker can use our service. You must have a valid BVN to use DailyPay.

There's no minimum salary requirement. However, you must have worked for at least one complete pay period with your current employer before accessing daily wages.

Yes, part-time employees can use DailyPay as long as they meet the basic verification requirements.

Transfers are typically instant.

Yes, we have mobile apps for both Android and iOS. You can download them from Google Play Store or Apple App Store by searching "DailyPay by Alerts".

If you experience technical issues, first try updating the app or restarting your phone. If problems persist, contact our support team at support@alerts.africa.