Frequently Asked Questions

DailyPay by Alerts is a fintech platform that allows Nigerian workers to access their earned wages daily, instead of waiting until month-end. We partner with employers to provide zero-interest early wage access to employees.

Yes, DailyPay is completely free for employees. There are no interest charges, hidden fees, or subscription costs. Your employer covers all processing fees.

Once your employer partners with us, you can access up to 50% of your earned wages daily through our mobile app. The accessed amount is automatically deducted from your next salary payment.

Yes, we use bank-level security protocols, including 256-bit SSL encryption and are fully compliant with Nigerian financial regulations. Your personal and financial data is completely protected.

Your DailyPay account remains active. You can simply update your employment details once your new employer partners with us, or you can close your account at any time.

Any Nigerian worker whose employer has partnered with DailyPay can use our service. You must have a valid BVN, bank account, and employment confirmation from your HR department.

There's no minimum salary requirement. However, you must have worked for at least one complete pay period with your current employer before accessing daily wages.

Yes, part-time employees can use DailyPay as long as their employer is partnered with us and they meet the basic verification requirements.

You need a valid Nigerian ID (National ID, Driver's License, or International Passport), BVN, bank account details, and employment verification from your HR department.

You can access up to 50% of your earned wages for the current pay period. The exact amount depends on your daily earnings and what you've already accessed.

The daily limit is based on your earned wages. You cannot access more than what you've actually earned, up to a maximum of 50% of your total monthly salary.

Limits are set based on your salary and employment status. As you build a good history with DailyPay, some limits may be adjusted, but the 50% rule always applies.

DailyPay is designed for daily expenses, not large purchases. If you need more than your earned wages, consider traditional lending options or speak with your employer about a salary advance.

We support all major Nigerian banks including GTBank, Access Bank, First Bank, UBA, Zenith Bank, and many others. You can also receive funds through virtual accounts.

Transfers are typically instant during business hours (7 AM - 7 PM). Outside business hours, transfers may take up to 2 hours depending on your bank.

Yes, we have mobile apps for both Android and iOS. You can download them from Google Play Store or Apple App Store by searching "DailyPay by Alerts".

If you experience technical issues, first try updating the app or restarting your phone. If problems persist, contact our support team at support@dailypay.alerts.com.